These Terms and Conditions (“Terms”) govern your use of the services provided by Digital Horizon (“we”, “us”, “our”), a digital marketing agency. By engaging with our services, you agree to abide by these Terms. Please read them carefully before using our services.
1. Acceptance of Terms
By using our website, services, or engaging with us in any manner, you agree to these Terms and Conditions. If you do not agree to these Terms, please do not use our services.
2. Services Provided
Digital Horizon offers a range of digital marketing services, including but not limited to:
- Search Engine Optimization (SEO)
- Social Media Marketing
- Pay-Per-Click (PPC) Advertising
- Website Development and Design
- Content Creation and Copywriting
- Email Marketing Campaigns
- Online Reputation Management
- Analytics and Reporting
The scope of services provided will be defined in a separate agreement, proposal, or contract.
3. Client Responsibilities
As a client, you agree to:
- Provide accurate, complete, and timely information needed to perform the services.
- Ensure that any materials provided to us, such as website content, logos, and branding assets, are owned by you or you have obtained the necessary rights and licenses.
- Cooperate with us and communicate in a timely manner to ensure project timelines are met.
- Understand that delays in providing information, feedback, or approvals may affect the timeline and outcomes of the services.
4. Payment Terms
- Fees: All fees for services will be outlined in the service agreement or proposal. We reserve the right to update pricing from time to time, and we will notify you of any changes.
- Payment Schedule: Payment terms will be outlined in the individual service agreement, and may include upfront payments, monthly billing, or milestone-based payments.
- Late Payments: If payments are not made on time, we may suspend services until payment is received in full. A late fee may apply if payments are not received within 7 days of the due date.
- Refund Policy: Payments are generally non-refundable once services have been rendered. Refunds may be considered on a case-by-case basis, subject to the terms outlined in the service agreement.
5. Intellectual Property
- Client Content: You retain ownership of any intellectual property (e.g., logos, trademarks, and other materials) you provide to us for the purpose of our services.
- Agency Content: Any content created by us, including designs, copywriting, and marketing strategies, is our intellectual property until payment is received in full. Upon full payment, you will be granted a license to use the materials for the intended purpose.
- License to Use Materials: You grant us a non-exclusive, worldwide, royalty-free license to use your trademarks, logos, and other client materials for promotional purposes, including portfolio, case studies, and marketing materials, unless otherwise agreed in writing.
6. Confidentiality
Both parties agree to keep any confidential information disclosed during the course of the services confidential and will not disclose it to third parties without prior consent, except as required by law. This includes business strategies, financial information, and proprietary marketing techniques.
7. Limitations of Liability
To the fullest extent permitted by law, Digital Horizon shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to lost profits, business interruption, or reputational harm, arising out of or in connection with the services provided. Our total liability for any claim or dispute shall not exceed the amount paid by the client for the specific service giving rise to the claim.
8. Termination
Either party may terminate the agreement with written notice under the following circumstances:
- By Client: You may terminate the agreement at any time, but you will be liable for all fees incurred up until the date of termination.
- By Agency: We may terminate the agreement if there is a breach of these Terms, non-payment, or failure to cooperate with the agency’s processes.
Termination must be made in writing, and any outstanding payments must be settled within 7 days of termination.
9. Indemnification
You agree to indemnify and hold harmless Digital Horizon, its officers, employees, agents, and affiliates from any claims, damages, liabilities, and expenses (including legal fees) arising out of your use of our services, or from your violation of these Terms, any applicable laws, or third-party rights.
10. Changes to Terms
We may update or modify these Terms and Conditions at any time by posting the revised version on our website. Any changes will be effective immediately upon posting. We encourage you to review this page periodically for any updates. Your continued use of our services after changes are made will constitute your acceptance of those changes.
11. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Tamil Nadu/India, without regard to its conflict of law principles. Any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the courts located in Nagercoil, Tamil Nadu/India.
12. Dispute Resolution
In the event of a dispute, both parties agree to attempt to resolve the issue through informal negotiation or mediation. If a resolution cannot be reached, the dispute will be resolved in accordance with the governing law section of this agreement.
13. Force Majeure
Neither party shall be liable for any delay or failure in performance under these Terms caused by circumstances beyond their reasonable control, including but not limited to natural disasters, strikes, acts of government, or other force majeure events.
14. Entire Agreement
These Terms, along with any separate agreements, proposals, or contracts between the parties, constitute the entire agreement between you and Digital Horizon with respect to the services provided. Any prior agreements or understandings are superseded by this agreement.
15. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Digital Horizon
Nagercoil
contact@digitalhorizon.online